Frequently Asked Questions

Product Support
- Where can I find the serial number on my clubs?

The serial numbers can be found etched into the back of the hosel on drivers, fairways, hybrids, and irons. Each club is individually serialized with its own unique number.

+ How Do I Find A Retailer Near Me?

To view our warranty policy online, please visit our Warranty Information


+ How Do I Inquire About Employment Opportunites?- How Do I Inquire About Employment Opportunites?

If you are interested in employment with us, please visit Human Resources on our Web site for job listings and other valuable information. You may also submit a resume and cover letter directly to:

+ Where Can I Send A Request For A Charitable Donation?- Where Can I Send A Request For A Charitable Donation?

All donation and sponsorship requests must be submitted online. Written, fax and email requests are no longer accepted by TaylorMade Golf Company.

Please click Charity Donations to submit your request.

rac technology is what we refer to as the "science of feel." rac stands for Relative Amplitude Coefficient. We have found that many of today's clubs have a harsh, unpleasant feel, which is a result of unmanaged vibrations through the club. rac technology channels energy away from the area of impact to give a softer feel with solid performance.
- How Can I Get Custom Fit?

For assistance finding a custom fit retailer in your area, please use our Custom Fitting Locator.

+ Will You Ship To A Location Outside of Canada?- Will You Ship To A Location Outside of Canada?

Unfortunately, we do not ship product outside of Canada. We understand that this prohibits you from receiving the product directly, and we truly apologize. A local retailer in your area would be the best option for you at this point. Or, if you have a Canadian address that we can ship to, we would be happy to ship your order to that address. Please let us know if we can help you with any further information.

Call us


To place an order or inquire about an existing order, call us toll free (within Canada) at

Customer Service Hours of Operation: M-F 9am-5pm EST. Closed weekends and most Canadian Holidays.